Last updated: April 2026
Review date: April 2027
Invoicing Process
The nurseries are open for 51 weeks of the We are closed for 1 week between Christmas and New Year and bank holidays, for which no fees are levied.
We are also closed for 2 staff in-service training .
There is no reduction in fees or meals for these closures, for family holidays or for non-attendance due to sickness
The company invoices monthly, in These are produced and distributed towards the end of every month. Where an email address has been provided, we will use this to send invoices to. Accounts must be cleared by 1st of the month to which the invoice applies.
Our invoices are calculated on an actual basis meaning that monthly invoices are for actual sessions/meals booked in each month less any funding or discounts that may apply. Should a child attend term-time (38weeks) an invoice will not be issued in If you have any queries please speak to nursery managers in the first instance or contact our accounts team on [email protected].
Our preferred payment method is by online payment / standing order or electronic child care vouchers, where it is possible to take advantage of such a scheme. We accept vouchers from all main provider Our account details are available from individual nurseries. We do not accept cash payments or hold any cash in our nurseries.
Accounts must be cleared by the 1st of the month to which the invoice applies, a £20 late payment charge will apply to those who do not pay within our standard terms.
With invoices calculated on an actual basis this does mean that your monthly invoice total will vary from month to month. We appreciate people budget their finances and would like to reassure you that this does not mean that you have to pay a different amount every month, with prior agreement a monthly payment agreement may be set up with our accounts team so that your account stays within an agreed credit/debit balance.
Nursery Education Grant Funded Sessions
Once child/ren are eligible for education grant funding this entitles them to a maximum of 570 hours per financial year. Funding can be claimed over a maximum of 2 settings, of not less than 2.5 hours per day and no more than 10 hours per day. Please speak to our Nursery Managers / Administrators to discuss options available. As with any offer the hours are negotiated between nursery and the parent/carer.
3yr Funding:
Child is eligible for government funded sessions the term after child’s 3rd birthday.
2yr Funding:
Once we have received confirmation from local city council that child is eligible for 2yr funding child/ren can receive their funding the term after child’s 2nd birthday.
9month Funding:
Once we have received confirmation from local city council that child is eligible for 9 month funding child/ren can receive their funding the term after the child turns 9 months.
The nursery administers applications for grant funding and this is automatically deducted from applicable invoices each month.